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Private IP Networks

Features and Benefits


Installation and networking

How to order


Installation & Networking

The provisioning and installation of your service is managed end-to-end, ensuring the transition to DSL is seamless. RUCC keeps you informed at all stages of the installation process and provides consulting services to assist with related networking issues.

  1. Within 12 days
  2. Fully managed installation process
    • Service ordered
    • Line Qualification performed
    • Engineer installs the router and ADSL service at your premises
    • Router connects to your existing network (firewall)
No special configuration needed for an end-user's PC because all that is required is a router installed at the customer's premises

ADSL Router

  • Supplied
  • Managed
  • Monitored
  • Fully configured
  • Maintained and covered by SLA
  • 24/7 pro-active monitoring

RUCC Pty Ltd
ABN 71 059 959 616

VIC Phone: (03) 8685 8378
NSW Phone: (02) 6694 3186
Fax: (03) 8621 0008

PO BOX 98 New Brighton
NSW 2483 Australia

© RUCC Pty Ltd


Advanced email
Enhanced email from RUCC DSL lets you improve your business communications by delivering access that is both simple and secure.

Integrated anti-spam and anti-virus features are also included as part of the service.

Flexible and secure
Enhanced email delivers secure POP3 and IMAP server based mail as well as secure web based email. Get your email on the road, in an airport, or at home using RUCC webmail � wherever you have access to the Internet. Integrated anti-spam and anti-virus software is also included.

Best performance awards
The Request network was awarded CommsWorld Telecomms 2003 industry award winner for Broadband Wholesale Carrier of the Year and the only national, networking provider delivering AS/NZS 7799.2 ISMS standard broadband IP networking solution.

Also awarded the prestigious ATUG Industry award for Carrier of the Year 2002. The award was given in recognition of the company's highly reliable broadband network that has a service level commitment of 99.9%.

PC Authority is the definitive, independent reviewer of IT services in Australia. The network won its award for best Business Broadband. "Excellence in performance and range of services available through a number of ISPs. The top choice for small to medium businesses".